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January 25, 2005

The First Law of Management

This is very close to my heart. Making mistakes is not the exception, its the norm. Dealing with them, accepting them - and forgiving when necessary - is part of management charisma:

You are human. You make mistakes. Since you cant be perfect, learn how to recover.

Heres how to recover:

1. Notice that what you are doing isnt working.
2. Notice what you are feeling about that.
3. Center yourself.
4. Generate options.
5. Ask for help if you need it.
6. Acknowledge your mistake.
7. Apologize if necessary.

These steps will go along way in helping you recover from management mistake.

Posted by Basileios at January 25, 2005 05:33 AM

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